If you have questions, we encourage our customers to reach out to us on DISCORD or the BLENDER ARTISTS forum. The KIT OPS Manual are also updated regularly and feature a troubleshooting section.
To join the KIT OPS DISCORD community, please use the invite link:
Discord is a proprietary freeware VoIP application and digital distribution platform designed for video gaming communities, that specializes in text, image, video and audio communication between users in a chat channel. Discord runs on Windows, macOS, Android, iOS, Linux, and in web browsers.
Visit our KIT OPS forum topic at https://blenderartists.org/t/kit-ops-smart-inserts/1128268
Blender Artists is a community devoted to all things Blender. It is free to join and participate in.
In the event you do not receive support after trying either of the above, you can contact the KIT OPS team by filling out and submitting the form below. If you have a console report or link to a GIF, that would be helpful as well.